Shipping Policy

Last Updated: May 29, 2026

At LuxEdge, a brand owned and operated by Dev & Dev Enterprises, we are committed to delivering your orders as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Time

Estimated delivery times:

• India: 5–10 business days

• International Orders: 7–20 business days

Delivery times are estimates and may vary depending on your location, customs procedures, weather conditions, carrier delays, or other factors beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is completed.

We may offer free shipping promotions from time to time. Such promotions will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.

Please allow up to 48 hours for tracking information to become active after receiving your shipment confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

LuxEdge is not responsible for orders shipped to incorrectly entered addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at supportbyluxcart@gmail.com.

Delayed or Lost Shipments

While we work with reliable shipping partners, we cannot guarantee delivery dates and are not responsible for delays caused by:

• Shipping carriers

• Customs clearance procedures

• Weather conditions

• Public holidays

• Natural disasters

• Other circumstances beyond our control

If your package appears lost or significantly delayed, please contact us and we will assist in resolving the issue with the shipping carrier.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, VAT, or other fees imposed by the destination country may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can investigate and assist you.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

LuxEdge
A Brand of Dev & Dev Enterprises

Email: supportbyluxcart@gmail.com